We found the most amazing home with the help of Charles!! He was very patient in our search and when it came time to put in an offer and complete all the paperwork….everything went smoothly. He was always available for questions – and believe me I had many!! Thank you Charles for helping find our family home!
Facebook Review ★★★★★
Julie and Sean
Barrhaven
I have used Charles since he 1st started working as an agent in ottawa 15+ years ago. I have bought and sold several properties through Charles. The 1st property I bought with Charles was an investment property. I purchased this property during a period when the market was quickly increasing in value and housing sales were in constant bidding wars. I was able to secure a property in a prime location for a rental and because of how we structured our offer to the seller, based on Charles experience we were able to win the property in a bidding war and below asking price even though we were not the highest bidder. 2.5 years later I was able to again sell that property through Charles with a 35% increase in value. 8 years ago I was looking for a house for my growing family. After several long days of looking at properties and finding nothing suitable or within a reasonable price for the market, I was tired of looking and wanted to stop for the day even though Charles had 1 more property to view and he urged me to just take the time to look at this one last property. Boy am I happy I took Charles advise and went to see that property. It was listed as a power of sale and I was unsure of how those types of purchases worked. With his knowledge of the market and all aspects of real estate I ended up purchasing that property for far less than I thought possible. Charles was able to set me up with a lawyer very familiar with power of sale properties and ensured the transaction was very smooth. He also put me in contact with a mortgage broker who changed my mind on how a house should be financed based on my needs at the time. When I took possession of that property I instantly put 35 to 40 thousand dollars in equity into my pocket. Charles 1st priority is his customers and their needs. He goes above and beyond what I would expect from any agent and his experience will ensure your best interests are taken care of and nobody will be able to take advantage of you. You will always be the winner in a deal done with Charles. I could not recommend him more highly.
Facebook Review ★★★★★
Steve and Heather
Orleans
My husband and I just bought our first home with Charles’ expert help. We like to say that everything was just easy working with Charles. He was incredibly responsive, gave us all the information we needed to make our own informed decision, clearly knows the market well, and most importantly, you can really tell he cares about his clients. He made us feel at ease buying our first home and provided us great referrals for pretty much every step in the process. We ended up with a house we love and we are very grateful for Charles’ hard work. I would recommend him to others and would use him again in the future.
Facebook & Google Review ★★★★★
Meaghan and Steve
Stittsville
I’ve used Charles twice now and there isn’t a more dedicated agent to his clients out there. He goes above and beyond to make sure you are making the best and most informed decisions when buying or selling your property.
Google Review ★★★★★
Mike
Kanata
Charles worked with us for a period of several months to find our dream home. He was very patient as we searched for a home that met our specific wish list criteria and never tired of taking us to many house viewings and answering our multitude of questions. We really appreciated his vast knowledge of the unique aspects of purchasing a home in the country and his network of experts to help with everything from septic tanks to environmental assessments. We had a very quick closing once we found our home and Charles again was indispensable from start of negotiations to finally getting the keys. Even after the closing on our home he has continued to go above and beyond with help and advice as we take care of renovation details. I wouldn’t hesitate to recommend Charles to anyone looking to find their first or next home!
Facebook Review ★★★★★
Erika and Rob
Manotick
You would be hard pressed to find another real estate agent who is harder working than Charles Bouck! He worked tirelessly to find us a home that met our needs in a timely fashion and in the budget that we were working with. He was meticulous in his ability to discover health and safety concerns we might face should we purchase a particular property. We also enjoyed seeing him in our new home once we got settled. We absolutely recommend him to anyone buying or selling their home. He is fantastic!
Google Review ★★★★★
Anneke
Nepean
A fair number of people say they would not work again with the agent who sold their home. I feel completely the opposite about Charles! He is a pleasure to work with and would be the first person I contacted should/when I decide to sell my next home. Charles made sure he understood what I as the client wanted. He is a go-getter and understands the market. He had strategies to create interest in my house, and awareness of it in the market place, such that when I was eventually ready for showings, we had 5 in the first 2 days. He took a very analytical approach to pricing that paid off, with the home conditionally sold two days after those showings (finalized a week later), and for more than the same model across the street had sold for a few short weeks earlier. Thank you, Charles!
Facebook Review ★★★★★
Richard
Riverside – South
Charlie’s extensive expertise and professionalism were surely appreciated as he both sold my home and negotiated the purchase of a new home. This was an experience that didn’t end with a sign on the lawn. Charlie continued (and continues) to follow up to ensure happiness with the new home. Charlie truly acts with the client’s best interest in mind. Without any hesitation, I would recommend this team to anyone thinking of buying or selling!
Lianne
Barrhaven
A great experience selling our home with Charles. Waterfront homes are a very unique part of the housing market place. Charles studied our area and was able to find a buyer that fit as well as negotiate a fare market price. He responds quickly and efficiently to your concerns and gets the job done. Thanks for your hard work Charles, and we wish you all the best in your career.
Jean and Robert
Fitzroy – Harbour
It is because of Charlie’s hard work and dedication to his clients that my family and I were able to find the house that we made our home. I truly believe that for Charlie, it is more than just buying and selling real estate, it is about making a positive impact on the lives of his clients. I would highly recommend Charlie and his team to anyone who is thinking of buying or selling!!
Paula and John
Orleans
Charles looked out for our best interests from start to finish. He had a very calming influence as we got anxious/excited a couple of times during the purchasing process. We received good, honest advice while buying, and again on some post-purchase home improvements to consider. The post-purchase visit and follow-up calls have been more than appreciated. Without a doubt we would use Charles again.
Marcia and Nick
Sandy Hill – Ottawa
Our experience buying a home with Charles’s help was great. Moving from another city provided its own challenges, but Charles was very good at being discrete, courteous and thorough. A person buying a home just wants to get moved and in that desire can overlook certain things about the market, physical characteristics of the properties and other issues. Charles did a great job of ensuring we had all the information at hand so we could make a good decision. His knowledge about real estate in general and the market in Ottawa specifically was a great help. When all is said and done, we have a great home that we really enjoy and we know there was great value in having a realtor of Charles’s caliber.
Ryder
Nepean
Hi Charles,
The purchase of our first family home seemed a daunting task when we moved to Ottawa last year. Your services came highly recommended, by Wendy’s brother, and you did not disappoint! I guess you can say you’ve become our family realtor, as in the near future we’ll be placing our mother’s move in your most trustworthy hands.
The whole time we searched for our new home we felt as though you were our protectors from enemies we knew nothing about. You educated us, guided us and spent countless hours touring us around and getting to know our family. You celebrated with us when we found our new home and we knew you were truly happy for us.
When we began looking in the Barrhaven area we were focusing on homes in the more newly developed neighbourhoods. As you got to know us, it became obvious to you, even before we were aware, that we should have been looking in the more mature areas and you gently guided us to see homes you knew would be more to our liking. It was here we found the home in which we plan to raise our family.
It has been nearly a year since we moved into our new home and you still keep in touch and drop by for visits. You even called to tell us Dora the Explorer was coming to town as you knew our 3 year old is a Dora fan! The after-purchase personal touch means a lot.
We can’t thank you enough for all you’ve done for us and we sing your praises to everyone who mentions buying or selling their home.
Sincerely,
Len and Wendy
Barrhaven
It was a pleasure working with you to sell my home in Greely. With your experience and direction, I made the minor cosmetic changes you suggested and sold it at a fair price. The transaction was smooth and “painless” and I thank you both for the attention to all the details that made this possible. Moving is a hectic and stressful time and I am so grateful for your efficient and straightforward approach to the selling and closing of the house, it really made a difference.
I look forward to working with you again in the future on our next move!
Cheryl
Greely
Cheryl
Greely
I would like to say that my experience was very satisfactory in that you exceeded my expectations for customer service. I really appreciated the extra effort you made in conduction research, providing information, and making our purchase of the home feel like it was the right choice for us.
Richard
Constance Bay
Buying your first home is an emotional roll-a-coaster and having the right agent assisting you through the process of buying a home is very important. Throughout the whole process of purchasing a home for my parents – Charles has been very patience, understanding, knowledgeable and comforting. Having Charles as our agent made the whole process move very smoothly and efficiently.Thanks for all your help,
Mr. & Mrs. Marina
Nepean
I would say that four things have stuck out for us with regard to your work with us, your ability to focus squarely on our criteria and needs, your commitment to presenting us with as much information as possible on a house and a neighbourhood, your rapid turn around when responding to requests and your all around good nature even after six unsuccessful viewings in a single night. Your familiarity with house construction has helped us to learn whatto look for and we have, as a result, become much better informed buyers.For new buyers, your careful explanation of the house buying process, thepitfalls to avoid and hints on what to look for are a superb service. Iwould (and have) recommend you to any of our friends, particularly thoseentering the market for the first time and who may be wary of making such amajor purchase without an expert by their side. Finally, I would add thatyour service has always been above and beyond our expectations. You can expect return customers from us.
Ashley and Peter
Manor Park
We would like to thank you very much for making our first time home buying experience a very satisfying and enjoyable one.Your honesty, professionalism, and efforts are only a few of many ethicalqualities that you posses. Your services were exceptional, and yourrespect and understanding to our needs were evident.We will gladly recommend you and your services to our friends andfamilies. Thank your again for being our realtor.
Sincerely,
Samia and Richard
Riverside – South
We would like to thank you very much for making our first time home buying experience a very satisfying and enjoyable one.Your honesty, professionalism, and efforts are only a few of many ethicalqualities that you posses. Your services were exceptional, and yourrespect and understanding to our needs were evident.We will gladly recommend you and your services to our friends andfamilies. Thank your again for being our realtor.
Sincerely,
Samia and Richard
Riverside – South
Charles Bouck is a professional, effective, no-nonsense agent who understands the buyer’s needs and provides friendly and efficient service!
Dan
Nepean